The Application of Sāraṇīyadhamma for Improving The Quality of Public Health Services In Pratu Pa Subdistrict Municipality at Muang District of Lamphun Province

Abstract

The objectives of this research study were 1.) to study the quality of public health services of Pratu Pa Subdistrict , 2.) to compare the opinions of people in the area of Pratu Pa Subdistrict Municipality regarding the quality of public health services of Pratu Pa Subdistrict , classified according to personal factors, and 3.) to propose guidelines for increasing the quality of public health services in Pratu Pa Subdistrict , by applying the principles of Sāraṇīyadhamma. Integrated methods research from a sample group of 332 people aged over 18 years old. The instrument was a questionnaire with a confidence value of 0.946 for the entire version. Data analysis Statistics used in data analysis included finding frequencies, percentages, means and standard deviations analyzed by t-test and F-test. In-depth interviews were conducted with 10 key informants

The research results found that:

1. The results of the analysis of data on the quality of public health services in Pratu Pa Subdistrict Municipality, Mueang District, Lamphun Province. Overall, it was at a high level.


2. Comparison of opinions of people in around Pratu Pa Subdistrict Municipality on the quality of public health services of Pratu Pa Subdistrict, it was found that people classified by gender were not different. Therefore, the research hypothesis was rejected. And people classified by age, education level, occupation, and income were found to be different. Therefore, the research hypothesis was accepted.


3. Guidelines for increasing the quality of public health services of Pratu Pa Subdistrict, by the application to the principles of Sāraṇīyadhamma, it was found that: (1) Mettākāyakamma, the creating good intentions. (2) Mettāvacīkamma. giving advice to service recipients. (3) Mettāmanokamma. that good wishes. Don't hide returns. (4) Sādhāraṇabhogitā. helping recipients of services equally. (5) Sīlasāmaññatā. the creating regulations for practice common. (6) Diṭṭhisāmaññatā. Create a common goal.