THE QUALITY OF SERVICE PROVIDING OF TECHNICIAN DIVISION IN TAMBOL CHANGKLANG ADMINISTRATIVE ORGANIZATION CHANGKLANG DISTRICT NAKHON SI THAMMARAT PROVINCE

Abstract

                  The objectives of this thematic paper were as follows : 1) To study The quality of service providing of technician division in tambal Changklang administrative organization, Changklang district, Nakhon Si Thammarat province. 2) To compare The quality of service providing of technician division in tambal Changklang administrative organization, Changklang district, Nakhon Si Thammarat province. in terms of sexes, ages, degrees of education, occupations and monthly incomes as differently. 3) To study the suggestion to promote The quality of service providing of technician division in tambal Changklang administrative organization, Changklang district, Nakhon Si Thammarat province.The population were composed of people in Changklang sub district administrative organization, Changklang district, Nakhon Si Thammarat provincetotally 360 persons sample size according to the table of R.V. Krejcie and D.W.Morgan, got the sample at the number of 186 persons, the instrument for this research was questionnaire both closed and open ended question. Data analysis by package computer program The statistics were analyzed as follows, frequency, percentage, arithmetic mean, standard deviation, t–test, F-test and LSD method.

                  The results reveal that:

1. The quality of service providing of technician division in tambol Changklang administrative organization, Changklang district, Nakhon Si Thammarat province by overviews in five aspects are at high level, while consider in each aspects from more to less find that the aspect of equal service is the highest mean and follow up the aspect of ample service and the aspect of adequate service is lowest mean respectively.
2. The result ofquality for service providing of technician division in tambol Changklang administrative organization, Changklang district, Nakhon Si Thammarat province by all are not different, in terms of sexes, ages and occupations reveal that there are different asstatistical significance at .05, and monthly incomesfind that there are different as statistical significance at .05
3. The suggestion to promote in quality of service providing of technician division in tambol Changklang administrative organization, Changklang district, Nakhon Si Thammarat provincefind that there should keep queue for service providing, there should service as adequate and taking care of recipient as enthusiasm and give easy for all form of service, public information throughout reduction of process.