PUBLIC SECTOR CAPABILITIES AND TOURISM MANAGEMENT UNDER THE CORONAVIRUS INFECTIOUS DISEASE (COVID-19) SITUATION

Abstract

             The objectives of this research article were to 1) Study the problem of Coronavirus 2019 (COVID-19) and the leadership potential for the development of a New Normal organization. 2) Studying and analyzing the potential of leaders towards the new normal organization development and 3) Propose an organization development approach to living in a New Normal way. This was a descriptive study using a qualitative research method using in-depth interview techniques. And group chat. The research results were found that. The way of life of many people Including the power to drive the organization "employees" things that will help reduce anxiety And gives a sense of security to employees, that is The issuance of a policy announcing the situation of the company This includes measures for dealing with situations along with providing assistance that can be given to employees such as employee hygiene measures, work from home and social distancing measures, etc. Leadership vision must be open. And implement a response plan (Flexible Edition) must be ready to change the plan as soon as the situation turns around, including the need to reset the competitive position at all times. And it will keep the company strong after the business had to temporarily suspend many activities during the outbreak. And enhancing skills through training and organizing various activities to educate employees Understanding of technology Which plays an important role in today's work or a group of people with special digital Distributed in each department of the organization to help create change in the attitude of employees in the organization towards the use of technology to benefit future development.