THE RELATIONSHIP MODEL OF ORGANIZATIONAL CULTURE RECOGNITION, WORKPLACE ENVIRONMENT AND WORKING COMPETENCY AFFECTING THE DUTY PERFORMANCE OF THE PERSONNEL AT ARMY AIR DEFENSE COMMAND (AADC)

Abstract

The objectives of this research were 1) to study demographic factors, organizational culture recognition, workplace environment, and working competency affecting the duty performance of the personnel at Army Air Defense Command (AADC), and 2) to study the model and development guidelines on the duty performance of the personnel at Army Air Defense Command (AADC). This research was conducted using mixed methods as follows; 1) the quantitative research, using questionnaires to collect data from a sample group of 400 AADC personnel, and 2) the qualitative research, using an in-depth interview with three key informants to explore the views and experiences, and using content analysis. Statistical methods used for the analysis were descriptive statistics: frequency, percentage, mean, and standard deviation; and inferential statistics: t-test, One-way ANOVA, Welch test, and Multiple Regression Analysis. The research revealed that 1) demographic factors, factors of organizational culture recognition in terms of achievement culture and bureaucratic culture, factors of workplace environment in terms of responsibility and support, and factors of working competency in terms of discipline and sacrifice, focusing on achievement, cooperation, and accumulation of expertise in the occupation affected the efficiency of duty performance of AADC personnel, in overall, with a statistical significance at 0.05 level, which was consistent with the hypothesis. The most influential factor was the accumulation of expertise in the occupation (β = 0.275). And 2) according to the model and development guidelines, it was revealed that a positive workplace environment in terms of acceptance was required for the efficient performance.