The Public Sector Dispute Mediation According to the Mediation Act in 2562 B.E. (A.D. 2019): Opportunities and Challenges

Abstract

The Dispute Mediation Act 2562 B.E. (A.D. 2019) has been officially enforced on November 19, 2562. B.E. That law has been divided the agencies conducting the dispute mediation into three groups: state agencies, inquiry officials, and public sectors, in which the law provides different authority to civil and criminal dispute mediation. This article has emphasized the public sector dispute mediation as it has less formality compared to the dispute mediation by other two groups where people could access easily, conveniently, and quickly. In addition, the mediators have had more understanding of the problems in their own community and the mediation itself has had a more natural characteristic. However, the public sector dispute mediation that strictly adhere to the legal framework inevitably leads to legal formalities and gap in work operation. Nor it can respond to the expectations of the people, legal regulatory authority, or even the mediators. This article aimed to study the public sector dispute mediation according to the Dispute Mediation Act 2562 B.E. (A.D. 2019) on the problems, opportunities, and challenges. As well as the suggestions for the public sector dispute mediation to be efficient and effective.