The Implementation Problems of the Establishment of the Consumers Council Act B.E.2562

Abstract

In the beginning, the attempt to establish a Consumer Council under the Consumer Council Act B.E.2562 was delayed ever since this Act became effective.  From this study and interview, the implementation problems of the Establishment of the Consumers Council Act B.E.2562 were found as follows: the delay in registration of consumer organisations, the discretion in interpreting the Notification of the Central Registrar Re: Determination of Forms and Methods for Notifying the Status of Consumers Organisation B.E.2562 and the consequences of the delay in the establishment of the Consumer Council. In this research, the problems in both process and content were analyzed. In terms of the process, many provincial registrars are with different operation especially in the process of stakeholder invitation to provide a statement or supporting information for the registration of consumer organisations under this Act. In terms of content, the provincial registrars in many areas are facing a difficult discretion in the interpretation of the words or provision under the Establishment of the Consumers Council Act B.E.2562 as well as the Notifications of the Central Registrar issued for the registration of consumer organisations under this Act. The results of this research lead to the recommendation for guidelines to increase the effective enforcement of the Establishment of the Consumers Council Act B.E.2562 in accordance with good governance. Furthermore, the operational schemes of consumer organisations based on the comparative analysis of authority and process in the United States, the United Kingdom, Hong Kong and Malaysia are also recommended.