People’s needs for the provision of public services of local administrative organizations: Case Study Talaebok Subdistrict Administrative Organization Don Chedi District Suphanburi

Abstract

This research aimed to study people’s need for the provision of public services of local administrative organizations, as well as the social and economic factors related to that need within Talaebok subdistrict, Don Chedi district in Suphanburi, Thailand. The sample consisted of 372 people aged 18 years and over who have the right to vote and who were selected by the random sampling. The rating-scale questionnaire was used as the tool for data collection. The statistics were analyzed as follows; Descriptive statistics and Inferential statistics The results of the study were as follows: 1) People’s need for the public services of local administrative organizations, as a whole, was at a high level. When considering each aspect, it was found that all needs were at a high level. They ranked in order as follows: Public health, Prevention and Mitigation, Infrastructures, Education, Religion, Tradition, Local Wisdom, Natural Resources and Environment, and the Quality of Life. 2) Social factors of gender and education levels of people related to the needs for the provision of public services of Local Administrative Organizations at a statistical significance at 0.05; age and length of time lived within the community were found not to be related to these needs. 3) In terms of economic factors, career related to people’s needs at a statistical significance of 0.05, while monthly income had no relationship with the provision of public services of local administrative organizations. 4) People had problems and suggestions for how the public services of local administrative organizations could respond to the needs and solve the problems in all areas.