The Knowledge Management and Employee Engagement On The Organization Learning of the Organization's Performance in Innovation The Empirical Study of Hotel business in Thailand

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Somnuk Aujirapongpan
Yeamdao Narangajavana
Yuttachai Hareebin


The primary objective of this research is to test the relationship between knowledge management and employee engagements on learning organization and innovation performance. The goal of this study is to obtain empirical data and to study the effects of factors. The researcher focused on the organizational hotel businesses, a sector of the service economy.        A questionnaire was sent to the managers of the 328 responses hotel businesses in Thailand. The Structural Equation Model (SEM) was used to determine causal relationships between the independent and dependent variables. Based on statistical analysis, the derived indices were confirmatory of relationships between the measurement model and the structural model. According to the findings, the study result indicated that the model fitted the empirical data (c2/df = 1.98, GFI = 1.98, AGFI = 0.95, NFI = 0.93, IFI = 0.94, CFI = 0.94, RMR = 0.045, RMSEA = 0.04). It also revealed the knowledge management and employee engagements have direct effect on the learning organization. They also have statistically significant direct and indirect effect on the Innovation performance.

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