Effects of Trust and Knowledge Share as Serial Mediated Variables Correlated with the Psychological Capital and the Employees’ Performance of Small Enterprise Employees in Thai Ceramic Industries in Bangkok and Bangkok Metropolitan Regions
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Abstract
This research aimed to investigate: (1) the psychological capital, trust, knowledge share, and employees’ performance; (2) the trust and the knowledge share as serial mediated variables correlated with the psychological capital toward the performance in small enterprise employees in Thai Ceramic Industries in Bangkok and Bangkok Metropolitan regions. This study is an exploratory qualitative research implementing a questionnaire as a research instrument to investigate a sample of 100 small enterprise employees in Thai Ceramic Industries. Statistical analyses in this research were percentage, means, standard deviations and SmartPLS 2 structural equation program. The research findings revealed that: (1) overall, the psychological capital, trust, and knowledge share were statistically averaged at a high level with = 3.65, 3.59, and 3.67 respectively. Whereas the employee performance had a total average at a moderate level ( = 3.17). (2) Based on the analysis of the serial mediated variable connecting the psychological capital and the employees’ performance, it was found that the findings of lower bounded coefficient values of trust and the knowledge share as the serial mediated variables connecting the psychological capital and the employee performance were at 0.202 and the upper bound coefficient values of them were at 0.479. Therefore, the outcomes of different studies could be established as the fundamental job performance, depending on the affective attitude to enhance the human relationship efficacy within the organizations.
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บทความที่ปรากฏในวารสารนี้ เป็นความรับผิดชอบของผู้เขียน ซึ่งสมาคมนักวิจัยไม่จำเป็นต้องเห็นด้วยเสมอไป การนำเสนอผลงานวิจัยและบทความในวารสารนี้ไปเผยแพร่สามารถกระทำได้ โดยระบุแหล่งอ้างอิงจาก "วารสารสมาคมนักวิจัย"
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