The Influence of Transformational Leadership, Knowledge Management and Innovation on Commercial Banks’ Performance
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Abstract
The main purposes of this research were to 1) study the inflflfflluence of transformational leadership,
knowledge management and innovation on commercial banks’ performance, and 2) analyze the
level of transformational leadership, knowledge management, innovation and commercial banks’ performance.
Both quantitative and qualitative methods were used in this study. The quantitative study
was conducted by using questionnaire to collect data from 334 branches’ staffs of the commercial. The
qualitative study was used in-depth interviews to obtain information from 10 bank branch managers.
The data were analysed through Structural Equation Model, SEM) and variable relationship analysis.
The results found that; the transformational leadership, knowledge management and innovation
were high level factors with averages of 4.06, 4.09 and 3.87 respectively. The SEM indicated that the
transformational leadership had positively direct effect to knowledge management and innovation; at
the inflfflluence coefffiificients equal 0.83 and 0.79 respectively. In term of knowledge management and innovation
had positively direct effect to performance scale at the influence coeffiffiicients equal 0.70 and
0.65 respectively, as statistically signififfiicant at 0.05. In contrast, The transformational leadership had no
inflfflluence to work performance factor. In addition, The constructural model corresponded with the empirical
data at acceptable level. (GFI = 0.97, AGFI =0.93, Chi-Square = 75.17, degree of freedom = 46,
RMSEA = 0.044)
Article Details
บทความที่ปรากฏในวารสารนี้ เป็นความรับผิดชอบของผู้เขียน ซึ่งสมาคมนักวิจัยไม่จำเป็นต้องเห็นด้วยเสมอไป การนำเสนอผลงานวิจัยและบทความในวารสารนี้ไปเผยแพร่สามารถกระทำได้ โดยระบุแหล่งอ้างอิงจาก "วารสารสมาคมนักวิจัย"
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