FACTORS INFLUENCING PURCHASING DECISION OF WINDOW FILMS OF CUSTOMERS IN PHUKET

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Potcharapon Weerakitphanich
Sirawit Sirirak
Montri Verayankura

Abstract

 The purposes of this research were 1) to study the factors that influence customers’ purchase of window films in Phuket. Cross-sectional study design was conducted. The samples were  430 people and using questionnaires of 430 the expert examined the consistency of the whole version of 0.777 and the confidence analysis of the combined questionnaire was performed. With an alpha Cronbach value of 0.80, presenting and analyzing The statistics used for data analysis were mean, standard deviation, Pearson's correlation coefficient, PHI correlation coefficient, and structural equation model analysis. Including the fit indices level of individual respondents. The results were as follows: The technological have a positive and direct influence on the decision-making to purchase the window film. The marketing mix has a positive and direct influence on the service quality and the decision-making to purchase the window film. Online marketing has the positive and direct influence on the decision-making to purchase the window film. The service quality have a positive and direct influence on the decision-making to purchase the window film. The fit indices showed  that the model fitted the  data well; X=732.521, df = 154, P-value X= 0.0, /df = 4.756, GFI = 0.829,  AGFI = 0.766,CFI = 0.950, IFI = 0.950, NFI = 0.938, NNFI = 0.938,RMSEA = 0.105 ,90% CI on RMSEA = (0.098;0.112) และ SRMR= 0.082

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References

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