The Development of Security Officer Courses By Following Security Guard Business Act. B.E. 2558

Abstract

The objectives of this research are as follows: 1) To study problems of Security Guard Training Courses according to Security Guard Business Act. B.E. 2558 2) To study guidelines of development for Security Guard Training Courses according to Security Guard Business Act. B.E. 2558. The sample group consisted of 400 security guards who have had at least 1-year work experience and attended training courses as curriculum. They were collected data as Accidental Sampling. In addition, In-depth Interviews were conducted with 10 stakeholders who involved in Security Guard Training Courses and Focus Group discussions were conducted with 8 data contributors about guidelines of development for Security Guard Training Courses according to Security Guard Business Act. B.E. 2558 on Purposive Sampling Technique.

The results showed that guidelines of development for Security Guard Training Courses according to Security Guard Business Act. B.E. 2558 consisted of 3 aspects which are 1) Aspect of course content and curriculum which focused on  up-to-date curriculum, training conceptual framework both in theoretical and practical section, location and surroundings as well as teaching and training materials 2) Aspect of knowledgement and ability which focused on  trainers’ knowledgement and ability, trainees’ perception and evaluation after training    3) Aspect of security working skill  which focused on  welcoming skill, skill of initial survey  for customers’ need, service-minded skill, observing and inspecting skill by using technology, including with First Aid and Basic Life Support Training skill

Approach to Development of Security Officer Courses by Following Security Guard Business Act. B.E. 2558 should 3 dimensions should be developed according to research studies to enhance the quality of life for personnel to perform their duties effectively.