The Evaluation of the Family Care Team Policy Management in Bangkok Metropolitan Areas
PURPOSE: The objectives of this study were to evaluate, to identity affecting factors, and to offer recommendations for the improvement of Family Care Team Policy Management in Bangkok Metropolitan Areas. METHOD: The study employed a mixed research method. Multi-stage cluster and simple random sampling was used for the selection of cluster areas and purposive sampling technique for 174 families for quantitative research and 10 key informants were purposively selected for use in qualitative research. The Context-Input-Process-Product (CIPP) model and descriptive statistical analysis were employed. RESULT: The data analysis revealed that most families did not know family doctors despite the fact that they used to receive medical services from them. The majority of the patients had telephone numbers of family doctors but never called them for medical advices. However, most patients were highly satisfied with the services delivered by the family doctors. CONCLUSION: The management of family care team policy was effective and satisfactory.
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