The influence of organizational identity on employees' work competence: Mediating role of improvisational behavior
Keywords:
Organizational identity, improvisational behavior, employees’ work competenceAbstract
PURPOSES: To explore the direct influence of organizational identity on employees' work competence and the mediating role of improvisational behavior among employees in the Chinese art education industry. METHODS: This study used qualitative research methods to interview eight leaders in the Chinese art education industry. RESULTS: Organizational identity had a positive influence on employees' work competence, and it had an indirect influence on it through improvisational behavior. THEORY/POLICY IMPLICATIONS: The leaders in the art education industry should provide training and development opportunities for employees, create a positive cultural climate to strengthen employees’ organizational identity, and improve work competence.
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