The Effect of Knowledge-Oriented Leadership on Knowledge Management Capacity and Organizational Innovation: The Case of National Telecom Public Company Limited
Keywords:
Knowledge-Oriented Leadership, Knowledge Management Capacity, Organizational InnovationAbstract
This research aimed to examine the impact of Knowledge-Oriented Leadership on the Knowledge Management Capacity and Organizational Innovation at National Telecom Public Company Limited. In addition, it investigated the mediating effect of Knowledge Management Capacity in the relationship between Knowledge-Oriented Leadership and Organizational Innovation of division managers of National Telecom Public Company Limited. The research employed a quantitative approach, using a questionnaire as a tool to collect data from the division managers at National Telecom Public Company Limited, covering 16 lines of work with a total of 250 samples. Due to limitations in collecting data from division managers in both central and regional offices, it was not possible to gather data from all division managers. Therefore, the stratified random sampling was used. The questionnaires were sent via email, and responses were obtained in proportion to the number of division managers in each line of work. Data analysis was conducted using the AMOS version 26 program. Statistical analyses included frequency, percentage, mean, standard deviation, and Structural Equation Modeling (SEM). The research findings indicated that Knowledge-Oriented Leadership had a significant positive influence on Knowledge Management Capacity and Organizational Innovation among division managers of National Telecom Public Company Limited. Additionally, Knowledge Management Capacity was found to have a partial mediating effect on the relationship between Knowledge-Oriented Leadership and Organizational Innovation. The results of this study can be applied to develop Knowledge-Oriented Leadership in organizations to enhance Knowledge Management Capacity and Organizational Innovation sustainably.
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