Guideline for Improving the Quality of Work Life of Support Staffs of Public Universities in Surat Thani Province

Abstract

This research article aims to study the quality of work life and explore a guideline for improving the quality of work life of support staffs working for public universities in Surat Thani Province including Suratthani Rajabhat University and Prince of Songkla University, Surat Thani Campus.

 According to the study, it was found that the support staffs had problems of quality of work life as follows. Their salary and benefit contradicted the economic situation and were not enough to take care of themselves and their family. The work environment did not have a good physical and mental health promotion. A guideline for job promotions was not supported by the universities as it should be.

Therefore, the researcher suggests solutions obtained from this study as follows. The university council members should establish a policy framework and guidelines for improving the quality of work life of support staffs and appoint a committee to monitor and implement the policy framework or guidelines for improving the quality of work life of support staffs. The support staffs’ salary and benefits should be increased up to reasonable amount for taking care of themselves and family. A job promotion guideline should be provided to offer them an opportunity for career advancement and job security.