The One-Stop Service Guidelines for Suksasart Primary School at the Demonstration School of Khon Kaen University, Khon Kaen Province

Abstract

The purpose of this study was to examine the environmental management factors within an organization, the process of identifying component definitions and meanings, and the creation of the One-Stop Service guidelines for Suksasart Primary School at the Demonstration School of Khon Kaen University, Khon Kaen Province. Variables were determined through document research and semi-structured interviews with experts who had at least 5 years of experience in turnkey services, totaling 11 individuals. Variables with a frequency exceeding half of all observed variables were included in the study, resulting in 35 variables extracted from a sample of 500 using quota sampling and analyzed for related elements within the same group.  The research findings indicatedd that the majority of participants were parents engaged in private businesses or sales, female, aged between 6-9 years, and held a bachelor's degree. Components include (1) Service on demand, (2) Ability to respond, (3) Talent acquisition, (4) Interaction process, and (5) Technology application. The complete components describe the One-Stop Service Guidelines for Suksasart Primary School at the Demonstration School of Khon Kaen University, Khon Kaen Province, with a percentage of 62.099%. The definition of the One-Stop service, utilizing the specified components as a guideline, is defined as "SATIT," standing for Satit One-Stop Service.