THE ROLE AND IMPACT OF BUSINESS PROCESS MANAGEMENT OF THAI CONSTRUCTION INDUSTRY TOWARD AEC AND ASEAN
Keywords:
Business Process Management (BPM), Economic Integration, ASEAN (The Association of Southeast Asian Nations), ASEAN Economic Community (AEC)Abstract
Sophisticated business process management (BPM) is needed if Thailand’s construction industry is to maintain competitive advantage and meet the opportunities and challenges of ASEAN (The Association of Southeast Asian Nations). With the establishment of the AEC and Western organizations focusing more on Asia, the market place changed for the Thai construction industry. This research attempts to investigate what the Thai construction industry is doing to manage their information within the framework of AEC and ASEAN. It explores current methods of business process management and how some companies are changing to meet the challenges that will be faced in the near future. The study found that the majority of the Thai construction industry is still struggling to meet the needed changes necessary for improved business process management, economic integration and the competitiveness that AEC has brought to the ASEAN community. BPM need to be put in place or existing systems improved to allow the integration of multi-dimensional systems that contain all major functions of the business. The language skills, professional standards, qualifications and rankings of quality in tertiary education are significantly for Thailand.
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