ANALYSIS OF HIGH PERFORMANCE ORGANIZATION : A CASE STUDY OF THE COURTS OF JUSTICE UNDER THE SUPERVISION OF THE OFFICE OF THE COURT OF JUSTICE REGION II

Abstract

The purpose of this study was fourfold. First, it aimed at examining components influencing becoming high performance organizations of courts of justice. Also, this study intended to investigate the goodness of fit test of components on becoming high performance organizations with the empirical data. Third, this study attempted to examine a level of high performance organizations (HPO) of the courts under the supervision of the Office of the Courts of Justice Region II. The fourth purpose of this study was to propose the components for becoming high performance organizations of the courts under the supervision of the Office of the Courts of Justice Region II. 

         This study used both quantitative and qualitative methods with an emphasis on the aspects of practice, personnel, organizational leadership, service users, organizational structure, information technology and communication. The subjects participating in this study included the judges who were the heads of the courts and the judges responsible for general affairs, division head/section, staff working for provincial courts, district courts, juvenile and family courts under the supervision of under the supervision of the Office of the Courts of Justice Region II. There were altogether 21 courts with 408 participants. The collected data were analyzed by a statistical computer program. Regarding the qualitative data, components found by three experts were purposively selected for the confirmation of the obtained results.

         The results of the study were as follows:

1. It was found that there were six components affecting becoming high

performance organizations. The most important component was related to practice, followed by the components relating to personnel, organizational leadership, service

users, organizational structure, information technology and communication, respectively.

1. It was revealed that the goodness of fit test was found between the components

of being high performance organizations and the empirical data.

1. The courts under the supervision of the Office of the Courts of Justice Region

II demonstrated a high level for every component of being high performance organizations.      The component ranked the highest level was the one relating to organizational leadership, followed by the components of service users, process of practice, personnel, information technology and communication, respectively.

1. Regarding the guidelines for developing the organizations to become high

performance organizations of the courts of justice under the supervision of the Office of the Courts of Justice Region II, it showed that they should place an importance on 7 components, including organizational structure, organization leadership, service users, personnel, process of practice, information technology and communication, motivation, respectively.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                

1. Regarding the guidelines for developing the organizations to become high

performance organizations of the courts of justice under the supervision of the Office of the Courts of Justice Region II, it showed that they should place an importance on 7 components, including organizational structure, organization leadership, service users, personnel, process of practice, information technology and communication, motivation, respectively.