MOTIVATIONAL AND HYGIENE FACTORS AFFECTING EMPLOYEE PERFORMANCE AT LENOVO (BEIJING) CO., LTD.

Authors

  • Shouhua Liu Student in Master Business Administration, Faculty of Business Administration, Thongsook College
  • Chitralada Trisakhon Lecturer, Faculty of Business Administration, Thongsook College

Keywords:

Motivational Factors, Hygiene Factors, Employee Performance

Abstract

The objectives of this study were (1) to examine the influence of motivational factors on employee performance and (2) to investigate the impact of hygiene factors on employee performance at Lenovo (Beijing) Co., Ltd. The population consisted of 5,627 employees across various departments within the organization. Based on Hair et al. (2021), the sample size was determined using the criterion of 20 times the number of observed variables, resulting in 320 respondents. Data were collected using a structured questionnaire divided into five parts, measuring motivational factors, hygiene factors, and employee performance using a five-point Likert scale. The questionnaire’s content validity was verified by three experts, yielding an Index of Item-Objective Congruence (IOC) above 0.60, while the reliability test from a pilot group of 30 participants produced Cronbach’s Alpha values exceeding 0.70, confirming internal consistency. Data analysis employed Partial Least Squares Structural Equation Modeling (PLS-SEM) to test the hypothesized. The results indicated that both motivational and hygiene factors had a statistically significant positive influence on employee performance at the .01 and .001 levels, jointly explaining 74.3% of the variance. Among the two, hygiene factors exerted a stronger influence than motivational factors.

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Published

2026-04-29

Issue

Section

Research Articles