Consumer Protection and Online Trading

Abstract

          Online trading is a form of trading. which consumers cannot touch the product But it's a decision to buy products based on advertising through the media. The refore causing many problems such as receiving the product is not as advertised Poor quality did not receive the product according to the quantity ordered Paid but did not receive the product, etc. In addition, most online business operators are small business operators who do not register commercially. According to this occurrence, the government will not have any information about those businesses, and complaints are eventually unable to be solved and businesses are not possible be prosecuted easily by the office of The Consumer Protection Board (OCPB). For this reason, online consumer protection legislation will not be really effective.