THE INFLUENCES OF TRANSFORMATIONAL LEADERSHIP ORGANIZATIONAL INNOVATION AND CHANGE MANAGEMENT ON PRIVATE HOSPITAL PERFORMANCE IN THAILAND
Keywords:
Transformational Leadership, Organizational Innovation, Change Management, PerformanceAbstract
The objectives of this research were to: 1) Study the levels of transformational leadership, organizational innovation, change management, and performance of the private hospitals in Thailand. 2) Examine the influences of transformational leadership, organizational innovation, and change management on the performance of the private hospitals in Thailand and 3) Develop a model for the enhancement of the performance of the private hospitals in Thailand. This research employed a mixed research methodology combining quantitative and qualitative methods. In the quantitative research part, the sample consisted of 500 executives of the private hospitals in Thailand, selected via a multi - stage sampling. The sample size was determined based on the criterion of 20 times the observed variables. Data were collected with the use of a questionnaire and analyzed with a structural equation model. In the qualitative research component, in-depth interviews were conducted with experts who had working experiences and/or administrative experiences in the private hospitals as well as academic experiences. These experts included hospital owners, executives of the hospitals, academics, and workers. The research findings showed that: Transformational leadership, organizational innovation, and change management had a positive relationship with the performance of the private hospitals in Thailand with a .05 level of statistical significance, and all of these factors could predict the performance of the hospitals at 52 percent. Moreover, the findings from the qualitative research revealed that for the organizations to be able to survive, they needed to have a certain procedure to create an innovation and use that innovation as a principle to drive the organizations to achieve success and gain competitive advantage.These research findings enable the hospital executives to realize the significance of transformational leadership, organizational innovation, and change management as well as how these factors can affect the organization performance in the context of the private hospitals. These findings can be used as a guideline for the private hospitals in Thailand to improve their performance so that they can gain competitive advantages which enable them to compete with other organizations at a global level. Such ability is in accordance with the strategy to develop Thailand as an international medical hub.
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