Effectiveness of Khon Kaen Emergency Medical Services Network
Keywords:
Emergency Medical Services, Network Governance, EffectivenessAbstract
This paper is a study of the emergency medical services (EMS) network model in Khon Kaen province by evaluating the effectiveness of the operation. The researcher led the context of the EMS in Thailand and the local area in Khon Kaen Province to study the EMS network governance and the overview of the EMS system administration. Therefore, this study focused on the concept of network governance. This research was a qualitative study that was studied in the central hospital, which responsible for managing the emergency medical dispatch center with in-depth interviews and a focus group discussion of 28 key informants. It was presented in the form of a case study comparing the data of the EMS in Khon Kaen Province and the Information Technology for Emergency Medical System (ITEMS) of Thailand. It was found that Khon Kaen Province had the effectiveness of governing the EMS network organization according to the criteria of Thailand and international principles. Including the creation and expansion of the number of members in the network sufficiently to cover the entire province. These reasons make it possible to reach emergency patients in a timely manner and have a high survival rate.
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