THE DEVELOPMENT OF ICE FACTORY MANAGEMENT VIA INFORMATION TECHNOLOGY IN THE EAST OF THAILAND

Abstract

This research was aimed to 1) develop the ice factory management system via information technology, and 2) transfer knowledge to the ice factory SMEs in the East and other regions. This study was the research and development model. To analyze, design and develop information technology systems based on SDLC Process. The system could improve management efficiency and data storage is accurate, data retrieval is convenient, fast, and data can be accessed in a variety of dimensions, reduce operational steps and reduce the number of employees. The system also reduced some costs of management. The information is quickly to hand over to the executive officers and it is good and useful for management of policies. The analysis of technology acceptance and risk perception showed that among user opinions towards the system including: ease of use perception, data quality, service quality, and perception of usefulness, the acceptance of technology was at the highest level. However, the risk perception was at the lowest level. The results of knowledge transfer from research to ice factory SMEs in the East and other interested groups. It was found that it could actually be used. The prototype system from this study can be a significant development guideline for SME owners in the East of Thailand to strengthen their competitiveness in the international market as well as to be used to support and promote the development of Smart SMEs in the country in the future.