THE MANAGEMENT OF THE SPECIAL LOCAL ADMINISTRATIVE ORGANIZATION, PATTAYA CITY: A CASE STUDY OF THE INTEGRATED WASTEWATER TREATMENT

Abstract

The objectives of this research article were to 1) to study the administrative structures and authorities which affect the integrated wastewater treatment of the special government organization, Pattaya City, 2) to study the solutions and administrative processes, and 3) to study the problems and solutions using the qualitative research. The documentary studies and the in-depth interviews using the semi-structured questions were used to collect and analyze the data. The findings showed that Pattaya City had well-managed solutions for the wastewater treatment problem. So, the problem could be solved, and the effect could be reduced. It could be demonstrated as follows: 1) According to the study of the administrative structure and authority, it was found that the structure and authority of Pattaya City was allocated to cover all tasks. The Division of Sanitary Works was responsible for the wastewater prevention system, wastewater drain, and wastewater treatment. Furthermore, the qualified administrators operated the administration according to the rules, regulations, and the action plan of the city which corresponded to the National Strategy (2018-2037), the Master Plan, the National Reformation Plan (2021), the National Economic and Social Development Plan, and the other related plans. The relevant legislation was used as the crucial management tool. 2) From the study of the integrated solutions and processes for wastewater treatment problem, it was found that the processes affected the success of the organization. The obligations of the participative management were determined and emphasized in the mission. Therefore, Pattaya City cooperated with the private organizations for wastewater treatment by using the auction. The city also collaborated with people to inform the news and follow the solution of the problem. 3) According to the study of the problems and solutions in the management of Pattaya City toward integrated wastewater treatment, it was found that there was the problem about cooperation and integration. The problem can be solved by creating public relations channels to encourage participation from all sectors, providing additional information, and raising awareness of the importance of sharing responsibility for the area.