Factors Affecting Organizational Commitment of Employees of the Management System Certification Institute (Thailand), Networking Institute of the Ministry of Industry

Abstract

In an increasingly competitive industrial environment, human resource management has become a critical factor influencing organizational performance and competitiveness. In particular, organizational commitment plays a vital role in retaining talented employees and enhancing work performance. The Management System Certification Institute (Thailand), a networking institute under the Ministry of Industry, is responsible for providing international standard certification services that require personnel with specialized knowledge and expertise. Therefore, understanding the factors influencing organizational commitment is essential for developing effective human resource management strategies. This study aimed to examine the relationships and effects of hygiene factors and motivator factors on organizational commitment, as well as to investigate the moderating role of the psychological contract in these relationships. A quantitative research approach was employed, and data were collected through questionnaires from 106 employees of the Management System Certification Institute. The collected data were analyzed Statistical techniques included Pearson’s correlation analysis, multiple regression analysis, and moderation analysis using the PROCESS Macro. The findings revealed that both hygiene factors and motivator factors were positively associated with organizational commitment at a statistically significant level. Job security, opportunities for growth and advancement, and responsibility were identified as significant predictors of organizational commitment. Furthermore, the psychological contract did not moderate the relationship between hygiene factors and organizational commitment. However, it significantly moderated the relationship between motivator factors and organizational commitment, particularly in the dimension of job characteristics. The results provide practical implications for human resource management, particularly in employee development and the retention of highly skilled personnel. These findings may contribute to enhancing organizational effectiveness and strengthening long-term competitiveness within Thailand’s industrial sector.Bottom of Form