New Public Governance and Citizen Participation in Flood Management
Citizen participation is one of the significant aspects of new public governance. The promotion of citizen participation plays the vital role to the effectiveness of flood mitigation in most countries around the globe. The research objectives comprise the in-depth analysis and synthesis of concepts and theories of citizen participation and the presentation of procedural details which can be applied by the Bangkok Metropolitan Area officers in flood management. The research results disclose that best practices in initiating citizen participation consist of the definition of the purposes of citizen participation, the multi-level of control, the definition of stakeholders and the public, the analysis of stakeholders, the intensiveness of participation, the methods of participation, the expectation management and the feedback..
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