Factors Affecting Consumers' Purchase Intention of Electric Vehicles in Bangkok and the Metropolitan Area
Keywords:
Purchasing Intention, Electric Vehicles, Social InfluenceAbstract
The present study examined factors affecting consumers’ intention to purchase electric vehicles (EVs). Participants were individuals who lived in Bangkok and the metropolitan area and were either buying or planning to buy new cars within a few years. Convenience sampling was employed, and to ensure a diverse pool of participants, the researchers also used voluntary response sampling by distributing an online questionnaire across various social networks. A total of 408 participants completed the online questionnaire. This study employed descriptive statistics and applied multiple regression analysis and one-way ANOVA to test the hypotheses. The results showed that most participants were single females, aged 36 - 45, and held bachelor’s degrees. They worked in the private sector, with incomes ranging from 40,001 - 60,000 Baht per month. The results from the hypothesis testing indicated that social influence had the greatest effect on EV purchase intention (β = 0.546, p = .000), followed by effort expectation (β = 0.211, p = .000), performance factors (β = 0.106, p = .005), price value (β = 0.099, p = .019), and facilitating conditions (β = -0.083, p = .020), respectively. No significant effect of environmental concerns or perceived physical risks on purchase intention was found. All factors explained 54.10 percent of consumers’ intentions to purchase EVs. The findings also revealed that participants’ income levels were related to both social influence and EV purchase intention. Generally, as income levels increased, both the importance of social influence and EV purchase intention increased. Male participants also reported that operating an EV required less effort than it did for female participants.
References
Adnan, N., Nordin, S. M. and Rahman, I. 2017. Adoption of PHEV/EV in Malaysia: A critical review on predicting consumer behavior. Renewable and Sustainable Energy Reviews. Vol. 72. 849-862.
Ajzen, I. 1991. The theory of planned behavior. Organizational Behavior and Human Decision Processes. Vol. 50. No. 2. 179-211.
Ariffin, S. K., Mohan, T. and Goh, Y. N. 2018. Influence of consumers’ perceived risk on consumers’ online purchase intention. Journal of Research in Interactive Marketing. Vol. 12. No. 3. 309-327.
Autolifethailand. 2023. Number of EV registered in Thailand. Retrieved April 4, 2023 from https://autolifethailand.tv/ev-bev-register-thailand-march-2023/
Barbarossa, C., De Pelsmacker, P. and Moons, I. 2017. Personal Values, Green Self-identity and Electric Car Adoption. Ecological Economics. Vol. 140. 190-200.
Belsley, D. 1991. Conditioning Diagnostics: Collinearity and Weak Data in Regression. New York: Wiley. Journal of the Royal Statistical Society Series C. Vol. 41. 601.
Caperello, N. D. and Kurani, K. S. 2012. Households’ Stories of Their Encounters with a Plug-In Hybrid Electric Vehicle. Environment and Behavior. Vol. 44. No. 4. 493–508.
Carsome. 2023. 26 EVs in 2023 and EV prices for sale in Thailand. Retrieved March 30, 2023 from https://www.carsome.co.th/news/item/top-picks-ev-cars-2023
Cochran, W. G. 1977. Sampling techniques. 3rd Ed. New York: John Wiley and Sons.
Davis, F. D. 1989. Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly. Vol. 13. No. 3. 319-340.
Department of Land Transport. 2023. Transportation Statistics. Retrieved March 31, 2023 from https://web.dlt.go.th/statistics/
Dwivedi, Y. K., Rana, N. P., Jeyaraj, A., Clement, M. and Williams, M. D. 2019. Re-examining the unified theory of acceptance and use of technology (UTAUT): Towards a revised theoretical model. Information Systems Frontiers. Vol. 21. 719-734.
Egbue, O. and Long, S. 2012. Barriers to widespread adoption of electric vehicles: an analysis of consumer attitudes and perceptions. Energy Policy. Vol. 48. 717-729.
Energy Policy and Planning Office Ministry of Energy. 2021. Electric Vehicle: EV. Retrieved December 25, 2023 from https://www.eppo.go.th/index.php/th/conservation/ev-content
Energy Research and Development Institute of Nakornping, 2021. Get to know the 4 types of electric vehicles. Retrieved April 20, 2023 from https://erdi.cmu.ac.th/?p=1489
Hair, J. F., Black, W. C., Babin, B. J. and Anderson, R. E. 2010. Multivariate Data Analysis. 7th ed. Pearson.
Hamed, K. 2019. The Influence of Personal Innovativeness and Price Value on Intention to Use of Electric Vehicles in Malaysia. European Online Journal of Natural and Social Sciences 2019. Vol. 8. No 3. 483-494.
Hofstede, G. 1991. Cultures and Organizations. Software of the Mind. London, UK:McGraw-Hill.
Jaafar, S. N. 2012. Consumers’ Perceptions, Attitudes and Purchase Intention towards Private Label Food Products in Malaysia. Asian Journal of Business and Management Sciences Vol. 2. 73–90.
Jensen, A. F., Cherchi, E. and Mabit, S. L. 2013. On the stability of preferences and attitudes before and after experiencing an electric vehicle. Transportation Research Part D: Transport and Environment, Vol. 25. 24-32.
Kalthaus, M. and Sun, J. 2021. Determinants of electric vehicle diffusion in China. Environmental and Resource Economics, Vol. 80. No. 3. 473-510.
Krause, R. M., Carley, S. R., Lane, B. W. and Graham, J. D. 2013. Perception and reality: public knowledge of plug-in electric vehicles in 21 U.S. cities. Energy Policy. Vol. 63. 433-440
Krishnamurthy, C. K. B. and Kriström, B. 2016. Determinants of the Price-Premium for Green Energy: Evidence from an Oecd Cross-Section. Environmental and Resource Economics. Vol. 64. No. 2. 173-204.
Krupa, J. S., Rizzo, D. M., Eppstein, M. J., Brad, Lanute D., Gaalema, D. E., Lakkaraju, K.and Warrender, C. E. 2014. Analysis of a consumer survey on plug-in hybrid electric vehicles. Transportation Research Part A: Policy and Practice. Vol. 64. 14-31.
Kumar, R. R. and Alok, K. 2020. Adoption of Electric Vehicle. A Literature Review and Prospects for Sustainability. Vol. 253.
Kveiborg, O., Christensen, L. and Mabit, S. L. 2010. The Market for Electric Vehicles—What Do Potential Users Want. Presented at 12th World Conference on Transportation Research. Lisbon.Portugal.
Lane, B. and Potter, S. 2007. The adoption of cleaner vehicles in the UK: Exploring the consumer attitude-action gap. Journal of Cleaner Production, Vol. 15. 11-12.
Lim, M. K., Mak, H. -Y. and Rong, Y. 2014. Toward Mass Adoption of Electric Vehicles: Impact of the Range and Resale Anxieties. Manufacturing & Service Operations Management. Vol. 17. No. 1. 101-119.
Mitchell, V. 1992. Understanding Consumers’ Behavior: Can Perceived Risk Theory Help?. Management Decision. Vol. 30. No. 3.
Notifications of the Ministry of Finance, 2022. Reduction of duty rates and exemption of customs duties for all imported electric cars in 2022. Retrieved March 15, 2023 from https://www.thairath.co.th/news/auto/news/2385461
Pollution Control Department. 2021. Project for the Study of Sources and Management Approaches for Particulate Matter (PM2.5) in the Bangkok Metropolitan Area.
Retrieved December 25, 2021 from https://www.pcd.go.th/airandsound/
Ram, S. and Sheth, J. N. 1989. Consumer Resistance to Innovations: The Marketing Problem and its solutions, Journal of Consumer Marketing. Vol. 6 No. 2. 5-14.
Rogers, E. M. 1983. Diffusion of innovations. 3rd ed. New York. Free Press.
Rauniar, R., Rawski, G., Yang, J. and Johnson, B. 2014. Technology acceptance model (TAM) and social media usage: an empirical study on Facebook. Journal of enterprise information management. Vol. 27. No. 1. 6-30.
She, Z. Y., Sun, Q., Ma, J. J. and Xie, B. C. 2017. What Are the Barriers to Widespread Adoption of Battery Electric Vehicles? A Survey of Public Perception in Tianjin. China. Transport Policy. Vol. 56. 29-40.
Thai government gazette. 2022. No. 339 Release 69. 53-54. Royal Decree: Annual tax reduction For EV in 2022. Retrieved March 10, 2023 from https://www.prachachat.net/general/news-1113184
Thananusak, T., Rakthin, S., Tavewatanaphan, T. and Punnakitikashem, P. 2017. Factors affecting the intention to buy electric vehicles: Empirical evidence from Thailand. International Journal of Electric and Hybrid Vehicles. Vol. 9. No. 4. 361-381.
Trong, T. H., Thu, H. P. and Thi, M. H. V. 2022. Examining customer purchase decision towards battery electric vehicles in Vietnam market: A combination of self-interested and pro-environmental approach. Cogent Business and Management. Vol. 9 No. 1.
Twiss, B. 1986. Managing Technological Innovation. 3rd Ed. Pitman Publishing. London.
Venkatesh, V., Morris M. G., Davis G. B. and Davis F. D. 2003. User acceptance of information technology: Toward a unified view. MIS Quarterly. Vol. 27. No. 3. 425- 478.
Venkatesh, V., Thong, J. and Xu, X. 2012. Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology. MIS Quarterly. Vol. 36. 157-178.
White, L. V. and Sintov, N. D. 2017. You are what you drive: Environmentalist and social innovator symbolism drives electric vehicle adoption intentions. Transportation Research Part A: Policy and Practice. Vol. 99. 94-113.
Yuen, K. F., Huyen, D. T. K., Wang, X. and Qi, G. 2020. Factors Influencing the Adoption of Shared Autonomous Vehicles. Int. J. Environ. Res. Public Health. Vol. 17. 4868.
Zhou, M., Long, P., Kong, N., Zhao, L., Jia, F. and Campy, K. S. 2021. Characterizing the motivational mechanism behind taxi driver’s adoption of electric vehicles for living: Insights from China. Transportation Research Part A: Policy and Practice. Vol. 144. 134–152.
Additional Files
Published
Issue
Section
License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
ข้อความ ข้อคิดเห็น ข้อมูล เนื้อหา รูปภาพ แผนภูมิ แผนผัง เป็นต้น ที่ปรากฏและแสดงในบทความต่างๆ ในวารสารบริหารธุรกิจเทคโนโลยีมหานคร ถือเป็นความรับผิดชอบโดยตรงของผู้เขียนบทความนั้นๆ มิใช่เป็นความรับผิดชอบใดๆ ของวารสารบริหารธุรกิจเทคโนโลยีมหานคร และมหาวิทยาลัยเทคโนโลยีมหานคร
บทความที่ตีพิมพ์ในวารสารบริหารธุรกิจเทคโนโลยีมหานคร ถือเป็นลิขสิทธิ์เฉพาะของคณะบริหารธุรกิจ มหาวิทยาลัยเทคโนโลยีมหานคร หากบุคคลหรือหน่วยงานใดต้องการนำทั้งหมดหรือส่วนใดส่วนหนึ่งไปเผยแพร่ต่อหรือเพื่อกระทำการใดๆ จะต้องได้รับการอนุญาตเป็นลายลักษณ์อักษรจากคณะบริหารธุรกิจ มหาวิทยาลัยเทคโนโลยีมหานครก่อนเท่านั้น