Development of Agricultural Drone Service Management System: A Case Study of Manoch Drone Agriculture in Kamphaeng Phet Province.

Abstract

 This research aimed to 1) develop an agricultural drone service management system for Manoch Agricultural Drone in Kamphaeng Phet Province and 2) evaluate system efficiency through software testing. Research tools included development tools PHP, HTML5, JavaScript, MySQL database management system, Google Maps API, and Line Notify API; and testing tools Apache JMeter for performance testing and OWASP ZAP for security testing. Data were analyzed using descriptive statistics (mean, standard deviation, percentage) and inferential statistics (Paired t-test) at the . 05 significance level. The research findings according to the objectives revealed that 1)The system developed using SDLC methodology consists of five main functions: user management,
online booking, service scheduling, payment processing, and mapping of service locations; and
2) The evaluation results by three computer experts and a sample group of 2 business owners and 20 service users demonstrated 98. 5% operational efficiency, reducing booking time from 17. 50 to 4. 00 minutes, completely eliminating duplicate bookings, decreasing data recording errors from 12. 00% to 0. 50%, and improving user satisfaction from an average of 3. 44 to 4. 78. All comparative results showed statistical significance at p < . 001 level. This system can be implemented by other agricultural drone service providers to enhance service standards in the
industry.