Can too much job crafting lead to burnout? Curvilinear and moderation analyses

บทคัดย่อ

Drawing on the Conservation of Resources (COR) theory, as well as the literature on job crafting and burnout, this paper examined the curvilinear (u-shaped) relationship between Job Crafting and Burnout and the moderating effects of employees’ Psychological Capital (PsyCap) and Leader-Member Exchange (LMX) in both quadratic and linear terms. Results from polynomial hierarchical regression revealed the presence of a u-shaped curvilinear relationship between job crafting and burnout among 557 Thai employees from the service sector. Furthermore, the study provides support for the moderating effect of PsyCap and LMX. The findings suggest that PsyCap and positive LMX can mitigate the impact of excessive job crafting on burnout, highlighting the significance of positive resources and relationships in altering the impact of job redesign. While contributing to the job crafting literature, a curvilinear moderating effect of PsyCap and LMX was not found in the current study. Therefore, future studies could explore additional variables that may influence this relationship.