Team Diversity, Conflict, and Performance Under the Provincial Comptroller Office in Thailand: The Mixed Methods Research
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Abstract
This study aimed to examine team diversity, conflict, and performance under the provincial comptroller office in Thailand: The mixed methods research. This study used mixed-method approaches. For the quantitative research method, a questionnaire was used to gather data from a total of 132 teams (consisting of 547 team members) within the provincial comptroller's office. Accordingly, the qualitative method approach was used to examine the outcomes of in-depth interviews conducted with a purposively selected sample of 12 individuals who completed questionnaires. The findings indicate that generational diversity is the only variable that has a positive direct impact on relationship conflict and task conflict while also having a negative indirect impact on quality and timeliness through its impact on relationship conflict. Examining the strategies for effectively managing team diversity and proposing avenues for future research is in the summary of the paper.
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The articles published in the journals are the authors' opinions, not the opinion of the editorial team or administrative staff. The articles published is copyright of the Journal of Business Administration and Accounting, Khon Kaen University.
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