CONFIRMATORY FACTOR ANALYSIS OF MEDICAL DISPUTES SETTLEMENT EFFECTIVENESS IN BANGKOK METROPOLITAN REGION

Abstract

          The purposes of this study were to examine the components of effectiveness in medical dispute resolutions. The subjects participating in this study were 248 medical practitioners in public hospitals, judges, and government officials working for district and provincial courts, located in Nonthaburi Province and  Pathum Thani Province. The subjects were recruited by a simple random technique from 2 provinces out of 6 provinces. The instruments of this study comprised two sets of 5-interval-scale questionnaires. The statistical tests used to analyze the collected data included frequency, percentage, mean, standard deviation, and confirmatory factor analysis. The results of the study were as follows:

1. The results based on the examination of consistency of confirmatory factor structure of the effectiveness of medical dispute resolution showed that there were six aspects, out of eight aspects. These included the aspects of communication, mediators, information technology,  participation in dispute resolution, teamwork, and negotiation.
2. The results based on the examination of consistency of confirmatory factor structure of the effectiveness of medical dispute resolution in Bangkok Metropolitan Region with empirical data revealed that the fitness of Chi-Square test (X²)  was = 377.159, df = 299, X2/df(CMIN/DF) = 1.261, RMR = 0.020, RMSEA = 0.028, GFI = 0.927, AGFI = 901, TLI=970 และCFI = 0.  These indicated that the model for the components of effectiveness in medical dispute resolution was consistent and correct, possible to be implemented, and was in line with the conceptual framework of this study.