CONDOMINIUM JURISTIC PERSON MANAGEMENT MODEL AFFECTS THE SATISFACTION OF RESIDENTS IN BANGKOK

Abstract

        The objectives of this research are to: 1. study the management models of condominium juristic persons in relation to resident satisfaction in Bangkok 2. examine the level of satisfaction among condominium residents in Bangkok, and 3. explore management approaches for condominium juristic persons to enhance resident satisfaction in Bangkok. This study employs qualitative research methods, using structured interviews to collect data from 18 key informants. The participants were purposively selected from condominium building managers and residents. The findings reveal that various issues related to the management of condominium juristic persons in Bangkok can be addressed through management approaches and resident satisfaction in five key areas: management, safety, facilities, cleanliness, and internal communication within the building.