Principle of Equality in Accessing Public Service with Public Organization in Thailand
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Abstract
This article aims to study the basic principles and rule of the principle of equality, which is a general principle of law. There is an important rule that people must be treated similarly in the same essence and also be treated differently in different essential ways, according to the unique characteristics of each person. The same treat of people in different substances is therefore unequal. The essence of the principle of equality in accessing public services, which is intended to provide public services for the benefit of the people equally, is then studied. This must be considered both by the service recipient and the service provider, including the principles and rules for public services as the basis for performing state duties. Important rules created with equality, continuity, and adaptability, and the characteristics of public organizations which are government agencies designed for the specific mission of providing public services to society and culture, must be studied. The efficiency in management and mission operations are subsequently expected by considering the relationship and connection of the principle of equality in accessing public services and public organizations in Thailand in the aspects of engagement, utilization, and effect. The study revealed that (1) the principle of equality in accessing public services and public organizations in Thailand is systematically bound by law. There are general principles of law as one of the important rules of the principles of public service, one of the principles of good governance, and one of the ethical standards for boards, executives, officers, and staffs in public organizations. (2) The principle has been applied to the missions of public organizations to some extent. It has a positive effect on the system’s commitment. However, (3) this principle has not yet been applied, which has a negative effect to the commitment. This may be caused by a lack of knowledge and understanding of public organizations. Therefore, for effective law enforcement to be consistent with the system’s commitments, the establishments of knowledge and understanding, and the application of the principles of equality in accessing public services with public organizations in Thailand for people who are involved with public organizations must be achieved.
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