The Moderating Effects of Leadership on the Relationships between Work Stress, Job Burnout and Deviant Workplace Behavior

Abstract

This research aims to study the relationship of work stress, job burnout, and leadership on deviant workplace behavior along with moderating effects of transactional and transformational leadership on the relationship between job burnout and deviant workplace behavior. The research used quantitative research method by conducting questionnaire survey with 429 samples from all private company employees in the Bangkok Metropolitan Area. The statistical tools used in this study were descriptive statistics including percentage, mean, and standard deviation. Multiple regression and hierarchical multiple regression analysis were used to test the hypothesis.

From the analysis, it is found that there was a significant positive relationship between work stress and job burnout at a 0.05 level. In addition, work stress, job burnout and transactional leadership had significant positive relationships with deviant workplace behavior, while transformational leadership had a negative relationship with deviant workplace behavior at a 0.05 level. For transformational leadership, there was no moderating effect on the relationship between job burnout and deviant workplace behavior, whereas transactional leadership had a moderating effect on the relationship between job burnout and deviant workplace behavior at a 0.05 level.