แนวทางการเรียนรู้และการพัฒนาของบริษัทโลจิสติกส์ในประเทศไทยเพื่อการได้เปรียบในการแข่งขัน
DOI:
https://doi.org/10.14456/nrru-rdi.2019.42คำสำคัญ:
strategic competitive advantages, balanced scorecard, knowledge management, logistics companiesบทคัดย่อ
การวิจัยนี้มีคำถามหลักคือ อะไรเป็นแนวทางการเรียนรู้และการพัฒนาของบริษัทโลจิสติกส์ในประเทศไทยเพื่อให้ได้เปรียบในการแข่งขัน ส่วนวัตถุประสงค์ของงานวิจัยคือ เพื่อให้ได้ทราบถึงแนวทางการเรียนรู้และพัฒนาเพื่อให้ได้มาซึ่งความเปรียบในการแข่งขันเชิงกลยุทธ์ของบริษัทที่ดำเนินกิจการทางโลจิสติกส์ในประเทศไทย งานวิจัยชิ้นนี้มีการประยุกต์สามทฤษฎีหลัก คือ (1) ข้อได้เปรียบเชิงกลยุทธ์ในการแข่งขัน (2) การวัดผลองค์กรแบบสมดุล และ (3) การจัดการความรู้ ทำการเก็บข้อมูลโดยการส่งแบบสอบถามไปทางไปรษณีย์เพื่อสำรวจความคิดเห็นจากกรรมการผู้จัดการหรือผู้จัดการของบริษัทโลจิสติกส์ในประเทศไทยที่ลงทะเบียนไว้กับสมาคมผู้รับจัดการขนส่งสินค้าระหว่างประเทศ จำนวน 84 คน ผลการวิจัยเชิงประจักษ์นี้สามารถอธิบายแนวทางการเรียนรู้และการพัฒนาของบริษัทโลจิสติกส์ในประเทศไทยเพื่อให้ได้เปรียบในการแข่งขันได้เพื่อใฟ้บริษัทโลจิสติกส์ในประเทศไทยสามารถบรรลุเป้าหมายและรักษาความได้เปรียบในการแข่งขันของบริษัทได้อย่างยั่งยืนและมีประสิทธิภาพในสภาพแวดล้อมทางธุรกิจที่มีการแข่งขันรุนแรง และข้อเสนอแนะงานวิจัยในอนาคตอยู่ในตอนท้ายของบทความวิจัย
คำสำคัญ: ข้อได้เปรียบเชิงกลยุทธ์ในการแข่งขัน, การวัดผลองค์กรแบบสมดุล, การจัดการความรู้, บริษัทโลจิสติกส์ในประเทศไทย
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Capabilities of Firms on their Innovation Performance: A Case Study Investigation in Brazil. International Journal of Management, 30(1/2), 329-348.
Armstrong, J. S., & Overton, T. S. (1977). Estimating nonresponse bias in mail surveys. Journal of Marketing Research,
14(3), 396-402.
Aulet, B., & Murray, F. (2013). A Tale of Two Entrepreneurs: Understanding Differences in the Types of
Entrepreneurship in the Economy. Ewing Marion Kauffman Foundation, May, 3-20.
Becerra-Fernandez, I., Gonzalez, A., & Sabherwal, R. (2004). Knowledge Management: Challenges, Solutions and
Technologies. London: Pearson/Prentice Hall.
Bell, M., & Pravitt, K. (1995). The development of technological capabilities. Trade, Technology and
International Competitiveness. New York: Economic Development Institute of the World Bank.
BOI. (2016). Annual Report 2016. Bangkok.
Burns, R. P., & Burns, R. (2008). Business Research Methods and Statistics Using SPSS. London : Sage Publications.
Cabanas, M. A., & Lemus, K. C. H. (2018). Info-knowledge for supply chains: its links with management, human capital,
supply chain operations and innovation. Pensamiento & Gestion, 45, 12-25.
Ciburiene, J. (2009). The Innovativeness of SME Activity in the Context of Globalization in Lithuania. Economic &
Management, 14, 723-730.
Dhaliwal, D. S., Li, O. Z. Tsang, A., & Y. G. Yang. (2010). Voluntary Nonfinancial Disclosure and the Cost of Equity
Capital: The Initiation of Corporate Social Responsibility Reporting. Working paper, The University of Arizona.
Available at: http://papers.ssrn.com/sol3/papers.cfm?abstract_id1687155
Du Plessis, M. (2007). The role of knowledge management in innovation. Journal of knowledge management, 11(4), 20-29.
Elkins, T., & Keller, R. T. (2003). Leadership in research and development organizations: A literature review and conceptual framework. The Leadership Quarterly, 14(4-5), 587-606.
Epstein, M.J., & Palepu, K.J. (1999). What financial analysts want. Strategic Finance, 80(10), 48–52.
Garcia, R., & Calantone, R. (2002). A critical look at technological innovation typology and innovativeness terminology: a literature review. Journal of product innovation management, 19(2), 110-132.
Ghosh, D., & Wu, A. (2012). The Effect of Positive and Negative Financial and Nonfinancial Performance Measures on
Analysts’ Recommendations. Behavioral Research in Accounting, 24(2), 47-64.
Gujarati, D. N. (2006). Essentials of Econometrics. New York : McGraw-Hill.
Hair, J.F., Black, W.C., Babin, B.J., & Anderson, R.E. (2010). Multivariate Data Analysis: A global perspective (7th ed). Upper Saddle River (NJ) : Pearson Education.
Israr, M., & Gangele, A. (2014). The effect of benchmarking procurement plan and after sales services on suppliers
sales success in western region of Kingdom of Saudi Arabia. International Journal of Services and Operations Management, 19(1), 103-124.
Kaplan, R.S. (2010). Conceptual Foundations of the Balanced Scorecard. Working Paper, 10-074. Boston : Harvard
Business School. 1-36.
Kaplan, R.S., & Norton, D.P. (1992). The BSC: measures that drive performance. Harvard Business Review, 70, 71-79.
Li, H., & Zhou, L. A. (2005). Political turnover and economic performance: the incentive role of personnel control in China. Journal of public economics, 89(9-10), 1743-1762.
Mbizi, R., Hove, L., Thondhlana, A., & Kakava, N. (2013). Innovation in SMEs: A review of its role to organizational
performance and SMEs operations sustainability. Interdisciplinary Journal of Contemporary Research in
Business, 4(11), 370-389.
Neuman, W.L. (2005). Social research methods: Quantitative and qualitative approaches. Boston : Allyn and Bacon.
NESDB. (2018). Thailand’s Logistics Report 2017. Bangkok : Office of the National Economic and Social
Development Board.
Nunnally, J. C. (1994). Psychometric theory. New York : McGraw-Hill.
Omerzel, D.G. (2015). Innovativeness in tourism: model development. Procedia Economics and Finance, 23(4), 750-756.
Orens R., & Lybaert, N. (2007). Does the financial analysts’ usage of nonfinancial information influence the analysts’
forecast accuracy? Some evidence from the Belgian sell-side financial analysts. International Journal of Accounting, 42(3), 237–271.
Park, H. Y., Change, H., & Park, Y-S. (2015). Firm’s knowledge creation structure for new product development. Cogen Business & Management, 2, 2-19.
Pinget, A., Bocquet, R., & Mothe, C. (2015). Barriers to Environmental Innovation in SMEs: Empirical Evidence from
French Firms. Management, 18(2), 132-155.
Psomas, E. L., & Java, C. (2016). The impact of total quality management on service company performance: evidence
from Spain. International Journal of Quality & Reliability Management, 33(3), 380-398.
Ranf, D. E., & Herman, R. (2018). Knowledge Management Contributions in Project Management, Revista Academiei Fortelor Terestre, 92(4), 288-293.
Roberts, P.W. (1999). Product Innovation, Product-Market Competition and Persistent Profitability in the U.S. Pharmaceutical Industry. Strategic Management Journal, 20(7), 655-670.
Rush, H., Bessant, J., & Hobday, M. (2007). Assessing the technological capabilities of firms: developing a policy tool. R&D Management, 37, 221-236.
Sirmon, D. G., Hitt, M. A., & Ireland, R. D. (2007). Managing firm resources in dynamic environments to create value: Looking inside the black box. Academy of management review, 32(1), 273-292.
Sosik, J. J., Kahai, S. S., & Avolio, B. J. (1998). Transformational leadership and dimensions of creativity: Motivating idea generation in computer-mediated groups. Creativity Research Journal, 11(2), 111-121.
Talke, K., Salomo, S., & Rost, K. (2010). How top management team diversity affects innovativeness and performance
via the strategic choice to focus on innovation fields. Research Policy, 39(7), 907-918.
TIFFA. (2017). Thai International Freight Forwarders Association. Bangkok.
Tutar, H., Nart, S., & Bingol, D. (2015). The effects of strategic orientations on innovation capabilities and market
performance: The case of ASEM. Procedia-Social and Behavioral Sciences, 207, 709-719.
Vanstraelen, A., Zarzeski, M., & Robb, S. (2003). Corporate nonfinancial disclosure practices and financial analyst
behavior across three European countries. Journal of International Financial Management and Accounting, 14(3), 249–278.
Wang, K. Y., Hermens, A., Hung, K-P., & Cheliah, J. (2015). Entrepreneurial orientation and organizational learning on
SMEs’ innovation. International Journal of Organizational Innovation, 7(4), 71-81.
Westphal, L. E., Kim, L., & Dahlman, C. J. (1985). Reflections on the Republic of Korea’s acquisition of technological
capability. In Rosenberg, N., & Frischtak, C. International technology transfer: concepts, measures, and comparisons. New York : Praeger.
Yu, Q., Zhuang, X., Yuan, Z., Qi, W., Wang, W., Wang, Q., & Tan, X. (2013). Pretreatment of sugarcane bagasse with liquid hot water and aqueous ammonia. Bioresource technology, 144(6), 210-215.
Zawislak, P. A., Alves, A. C., Tello-Gamarra, J., Barbieux, D., & Reichert, F. M. (2013). Influences of the Internal
Capabilities of Firms on their Innovation Performance: A Case Study Investigation in Brazil. International Journal of Management, 30(1/2), 329-348.
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2019-11-27
How to Cite
Boonlua, S. (2019). แนวทางการเรียนรู้และการพัฒนาของบริษัทโลจิสติกส์ในประเทศไทยเพื่อการได้เปรียบในการแข่งขัน. วารสารชุมชนวิจัยและพัฒนาสังคม, 13(3), 16–30. https://doi.org/10.14456/nrru-rdi.2019.42
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