FACTORS OF QUALITY OF WORK LIFE INFLUENCING WORK ENGAGEMENT OF OPERATIONAL LEVEL STAFFS IN THE ELECTRONIC INDUSTRY IN RAYONG PROVINCE
องค์ประกอบคุณภาพชีวิตในการทำงานที่มีอิทธิพลต่อความยึดมั่นผูกพันในงาน ของพนักงานระดับปฏิบัติการในอุตสาหกรรมอิเล็กทรอนิกส์ จังหวัดระยอง
This research aims to examine levels of work-life quality, levels of work engagement, and the relationship between work-life quality and work engagement, that relates to the organization management in order to manage and/or issue the policy according to the employee’s work-life quality which is in turn work engagement. The stratified sampling was applied to operational staff in the Electronic Industry in Rayong province. The sample size was 370 staff. The research tool was a questionnaire, which Item Objective Congruence (IOC) was between 0.66-1.00 and reliability was 0.89. Percentage, mean, standard deviation, Pearson’s product moment correlation coefficient, and stepwise multiple regression analysis were used for data analysis.
The results showed that the work-life quality of the operational staff was at high level in overall. When consider by aspects, Career opportunities, Supervisor behavior, Work-life balance, Job characteristics, and Compensation and benefits aspects were also at high level. In overall, work engagement reaches the high level. Absorption, Vigor, and Dedication were at high level. The relationship of work-life quality factors and work engagement was at moderate to high level, which the correlation coefficients were 0.61-0.73, with statistical significance at the level of 0.05. The multiple correlation coefficient (R) was 0.82. The coefficient of determination (R2) showed the predictive power was 68.20%.
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