BENEFIT INCIDENCE OF HEALTH INSURANCE SUBSIDY AND SATISFACTION WITH HEALTHCARE SERVICES QUALITY AMONG THE ELDERS IN KHON KAEN PROVINCE
DOI:
https://doi.org/10.14456/nrru-rdi.2023.14Keywords:
Benefit incidence analysis, Healthcare Inequality, Elder, Healthcare Service QualityAbstract
The benefit that the elders received from the government sector had the opportunity to affect the increase or decrease of inequality, hence, the objectives of this research were 1) to study the benefit incidence of the Universal Coverage and the Civil Servant Medical Benefit Scheme among the elders and 2) to find out the satisfaction towards receiving medical services in the elders who exercised of medical treatments in the Universal Coverage and the Civil Servant Medical Benefit Scheme. The quantitative research used a sample of 400 cases drawn from the multi-stage sampling method. The instruments used were the questionnaires and analyzed by benefit incidence analysis that was statistical reliability at 0.90 level. Data were collected by reporting and field visiting in 5 Districts of Khon Kaen Province and analyzed using descriptive statistics to determine the percentage, mean, and standard deviation, and comparing the differences by t-test. The findings showed a high-class group who exercises the Civil Servant Medical Benefit Scheme received the majority benefit at 46.9. The main difference came from the different payment models. In terms of satisfaction with medical services was found that there was no difference in satisfaction with both healthcare service quality but a difference in satisfaction with the servant demand response was statistically significant at 0.05 level, the Universal Coverage ( =3.41) more than the Civil Servant Medical Benefit Scheme (
=3.19). Therefore, they should consider merging health insurance rights to the unified management by adjusting into the same format transfer payment.
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