SKILL DEVELOPMENT FOR COURT OF JUSTICE PERSONNEL
DOI:
https://doi.org/10.14456/nrru-rdi.2023.57Keywords:
Personnel development, Personnel skill, Court of justice personnelAbstract
Developing skill for personnel is a necessary process that must be carefully attended to and improvement to align with organization goals, continuously. This mixed-methods research aimed to: 1) investigate problems and obstacles in skill development, 2) study current skills, expected skills, and the format of skill development, and 3) propose skill development guidelines for court of justice personnel. A group of 16 informants and a sample of 510 participants were determined using the purposive and voluntary sampling methods. The instruments used were interviews and questionnaires with a consistency index of 0.84 and 0.89, respectively. Data were collected using in-depth interviews and online transferring. Content analysis and statistical measures were used for data analysis, including mean values, the needs index, and and create illustrations for lectures. The findings indicated that 1) The personnel lack position-specific skill development, and the developed skills are inconsistent with job descriptions. 2) The current skills are at a moderate level, while the expected skills are at the highest level. The needs for skills development are management, ethics, control, policy compliance, digital technology, and adaptability which are following by 10 elements and 26 items of developed for use in management. And 3) key guidelines include adapting the important skill development models to each skill in order to achieve management, creating a culture change of growth mindset, working productivity, and staying informed with the times. The results contribute to make the organization have continuous development human resources of valuable.
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