Guidelines for Disabilities’ career in Tourism Industry, Chiang Mai Province

Abstract

     This research aimed develop the employment guidelines of the disabled workers within tourism industry in Chiang Mai. The data were collected through interview, observations and questionnaires. The 400 disabled people were sampled through purposive sampling. While 109 tourism businesses in Chiang Mai were choses through simple random sampling. Data were analyzed through descriptive statistics i.e. frequency, percentage, and mean, and qualitative analyzed. The results showed various positions those disabilities people would like to be hired in tourism industry such as boutique attendant in tourist attractions, public area attendant and bell-man in hotel business, shop keeper and production staff in souvenir retailing.

     However, the disabled lack of confident to work in tourism industry negatively. Therefore, employment guidelines in tourism industry are the increasing of disable works, reliable abilities to business owners, and increasing knowledge and skills in tourism industry in order to create disable workers’ capabilities. This would gain acceptance and confidante toward disabled workers’ abilities. Furthermore, supporting from Public and Private sectors to the properties, that have disabilities staff working for them, can increase more potential to disabilities to work like others.