Teaching and learning innovation using design thinking process to enhance the quality of life of the community: A case of Ban Toon Subdistrict Administrative Organization, Phayao Province

Abstract

This study aims to: (1) examine an approach of innovative design thinking to the Local Governance course at Ban Toon Subdistrict Administrative Organization (SAO), Muang District, Phayao Province and (2) introduce the result of this innovation as a guideline for the development of teaching and learning model that enhances the quality of life of the community. The research tools are pre-and post-tests, questionnaires, and an interview. A purposive sample group of 70 is selected from third-year political science students, local personnel of Ban Toon SAO, and community representatives. The statistics used for analysis are percentage, mean, standard deviation, and paired sample t-test. The results reveal that (1) Teaching and learning using the design thinking process is an appropriate method that helps learn how to solve community problems at the highest level (x = 4.87). The student’s t-test increased significantly at .01; (2) The implementation of innovative teaching and learning through design thinking in the local government office of Ban Toon has been recommended and accepted significantly at a high level (x = 4.11). An application of Traffy Fondue is one of the alternatives proposed to use as a public communication channel among the people in the community of Ban Toon. Unfortunately, the sample group is not
proficient in using the application. Recommendation from the study is that more research on methods for teaching and learning in actual work site should be upheld.