Important Factors Influencing Satisfaction of MBA Students in Higher Education Institutions in Bangkok and Its Vicinity, Thailand

Authors

  • Ntapat Worapongpat
  • Tachakorn Wongkumchai
  • Wu Jiewei
  • Xu Zidi
  • Zhang Mingyu

Keywords:

Important Factors Influencing Satisfaction, MBA Students, Higher Education Institutes in Bangkok and Its Vicinity, Thailand, Expectations of Thai Higher Education Institute Students

Abstract

       This article attempts to study the key factors influencing the satisfaction of MBA students in higher education institutions in Bangkok and its vicinity, Thailand. Subsequently, we intend to rank the important factors that contribute to satisfaction scores given by MBA students. The research instruments are designed based on three observations. 1. What is most important to students has stayed satisfied consists of 26 items. 2. Financial aid and cost factors are important for student enrollment decision consisting of 9 items and 3. The important and satisfaction level in campus climate consists with 10 items The Satisfaction of graduate students toward the service marketing mix of the Executive Master's Degree in Business Administration Chiang Mai University. MBA Program (Chiang Mai) of the Business Administration Faculty, Chiang Mai University (Tontsa, L., Temgoua, E., Bertrand, G., Kengni, L., Makaya Mvoubou, M. C., Njueya Kopa, A., & Mba, F. F., 2023). A compliment with an institutional executive perspective can ensure that those important factors determine the success of the MBA student program by tracking out the specific institutional university characteristics through a mini-structure interview adopted by Yuramas Udomsiri, Sakun Boonit, & and Advisor (2016) and Pazhayattil & Konyu-Fogel, G. (2023). Thus, this study aims to develop an effective research instrument by elaborating on the important factors rated by MBA students who are determined as the key person to ensuring quality assurance and enhancing quality programs (Kanokkan Sananenamahut (2013) Freundt, V. L., & Bortoluzzo, A. B. (2023). At this point, we believe and agree that the concept deserves empirical testing for further research. At this point, we believe and recognize that this concept is worthy of being tested empirically for further research.

Author Biographies

Ntapat Worapongpat

Assistant Professor, Center for Knowledge Transfer, Technology,
Community Innovation, Entrepreneurship, Tourism and Education  
Eastern Institute of Technology Suvarnabhumi (EITS)
and Educational Innovation Institute Association for
the Promotion of Alternative Education, Thailand
Xinhua Parida International College & Anhui Xinhua University, Chaina

Tachakorn Wongkumchai

Assistant Professor, Faculty of Management Science Dhonburi Rajabhat University, Thailand

Wu Jiewei

Assistant Professor, Center for Knowledge Transfer, Technology,
Community Innovation, Entrepreneurship, Tourism and Education  
Eastern Institute of Technology Suvarnabhumi (EITS)
and Educational Innovation Institute Association for
the Promotion of Alternative Education, Thailand
Xinhua Parida International College & Anhui Xinhua University, Chaina

Xu Zidi

Assistant Professor, Center for Knowledge Transfer, Technology,
Community Innovation, Entrepreneurship, Tourism and Education  
Eastern Institute of Technology Suvarnabhumi (EITS)
and Educational Innovation Institute Association for
the Promotion of Alternative Education, Thailand
Xinhua Parida International College & Anhui Xinhua University, Chaina

Zhang Mingyu

Assistant Professor, Center for Knowledge Transfer, Technology,
Community Innovation, Entrepreneurship, Tourism and Education  
Eastern Institute of Technology Suvarnabhumi (EITS)
and Educational Innovation Institute Association for
the Promotion of Alternative Education, Thailand
Xinhua Parida International College & Anhui Xinhua University, Chaina

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Published

2023-08-31