Real Estate Purchasing Decisions Among Generation X and Generation Y Consumers of AP (Thailand) Public Company Limited

Main Article Content

Jaturong Sala
Chanpichai Krotkla
Poomchana Klomchum
Tulyawat Suriya
Touchakorn Sammasut

Abstract

This quantitative study examined factors influencing real estate purchasing decisions among Generation X and Generation Y consumers, using AP (Thailand) Public Company Limited as a case study. The study focused on three independent variables: location factors, corporate image factors, and motivational factors. Data were collected through an online questionnaire from 400 consumers with perceptions or experiences related to real estate purchasing and analyzed using descriptive statistics and multiple regression analysis.


The findings showed that motivational factors received the highest level of agreement, followed by location and corporate image factors. Multiple regression analysis indicated that corporate image factors had a statistically significant positive influence on real estate purchasing decisions (equation = 0.649, p < 0.001), while location factors also had a statistically significant influence (equation = -0.159, p = 0.002). However, motivational factors did not have a statistically significant influence (equation = 0.020, p = 0.733). The regression model explained 42.5% of the variance in purchasing decisions (R² = 0.425). Furthermore, no statistically significant difference was found between Generation X and Generation Y in their real estate purchasing decisions (t = -0.199, p = .843).


The findings suggest that corporate image and location are important factors influencing real estate purchasing decisions. The results can guide AP (Thailand) Public Company Limited in developing real estate projects and marketing strategies that emphasize corporate credibility, reputation, service quality, safety, convenience, and public utilities.

Article Details

Section
Articles

References

Agrawal, S. (2014). How the teenagers with pester power influence the buying decisions of elderly people or Generation X with respect to cars [Master's thesis, MICA (Mudra Institute of Communications, Ahmedabad)].

Alcañiz, E. B., Cáceres, R. C., & Pérez, R. C. (2010). Alliances between brands and social causes: The influence of company credibility on social responsibility image. Journal of Business Ethics, 96(2), 169-186. https://doi.org/10.1007/s10551-010-0461-x

Awayawanon, P., & Oraphan, P. (2017). Factors affecting purchase intention of luxury condominiums among Thai and foreign consumers in Bangkok (Independent Study No. 145345). Thammasat University.

Berkup, S. B. (2014). Working with generations X and Y in Generation Z period: Management of different generations in business life. Mediterranean Journal of Social Sciences, 5(19), 218-229. https://doi.org/10.5901/mjss.2014.v5n19p218

Buchain, R. (2016). Real estate enterprise planning for site selection of housing estates using geo-information technology, Amphoe Mueang Chon Buri, Chon Buri Province [Doctoral dissertation, Burapha University]. https://buuir.buu.ac.th/bitstream/1234567890/12312/1/55870023.pdf

Caruana, A. (1997). Corporate reputation: Concept and measurement. Journal of Product & Brand Management, 6(2), 109-118. https://doi.org/10.1108/10610429710175646

Caruana, A., & Chircop, S. (2000). Measuring corporate reputation: A case example. Corporate Reputation Review, 3(1), 43-57. https://doi.org/10.1057/palgrave.crr.1540098

Dobrescu, A., Dragomir, L., Malmare, R., & Mazilu, M. (2021). Generation X and Generation Y: Case study-the relation of these generations with the environment. Quaestus, (18), 147-165.

Erdem, T., & Swait, J. (2004). Brand credibility, brand consideration, and choice. Journal of Consumer Research, 31(1), 191-198. https://doi.org/10.1086/383434

Fombrun, C. J., Gardberg, N. A., & Sever, J. M. (2000). The Reputation QuotientSM: A multi-stakeholder measure of corporate reputation. Journal of Brand Management, 7(4), 241-255. https://doi.org/10.1057/bm.2000.10

Feldman, P. M., Bahamonde, R. A., & Velasquez Bellido, I. (2014). A new approach for measuring corporate reputation. RAE Revista de Administração de Empresas, 54(1), 53-66. https://doi.org/10.1590/S0034-759020140102

Goldsmith, R. E., Lafferty, B. A., & Newell, S. J. (2000). The influence of corporate credibility on consumer attitudes and purchase intent. Corporate Reputation Review, 3(4), 304-318. https://doi.org/10.1057/palgrave.crr.1540122

Hassan, M. M., Ahmad, N., & Hashim, A. H. (2021). The conceptual framework of housing purchase decision-making process. International Journal of Academic Research in Business and Social Sciences, 11(11), 1673-1690. https://doi.org/10.6007/IJARBSS/v11-i11/11653

Himmap, P., & Tanchiwawong, W. (2019). Factors affecting the decision to purchase real estate of Generation Y in Bangkok and its metropolitan area (Independent Study No. 179659). Thammasat University. https://digital.library.tu.ac.th/tu_dc/frontend/Info/item/dc:179659

Hoffrichter, M., Wildes, V. J., & Parks, S. C. (1999). Generation X and their future buying behaviors in the foodservice industry. Journal of Restaurant & Foodservice Marketing, 3(34), 93-107.

Inmuangthai, S., & Wongkhamphiraruk, P. (2021). A study of residential real estate investment behavior of Generation Y in Bangkok during the COVID-19 pandemic (Independent Study No. 270302). Thammasat University. https://digital.library.tu.ac.th/tu_dc/frontend/Info/item/dc:270302

Jinarat, W. (2014). Data analysis using inferential statistics. Academic Journal of University of Management and Technology Eastern, 80-85. https://so06.tci-thaijo.org/index.php/umt-poly/article/view/29477/25339

Kian, T. S., & Yusoff, W. F. W. (2012). Generation X and Y and their work motivation. In Proceedings International Conference of Technology Management, Business and Entrepreneurship (pp. 396-408).

Kraus, M. (2017). Comparing Generation X and Generation Y on their preferred emotional leadership style. Journal of Applied Leadership and Management, 5, 62-75. https://www.econstor.eu/handle/10419/175335

Kurniawan, C., Dewi, L. C., Maulatsih, W., & Gunadi, W. (2020). Factors influencing housing purchase decisions of millennial generation in Indonesia. International Journal of Management, 11(4), 350-365. https://doi.org/10.34218/IJM.11.4.2020.035

Kung Nadthanan. (2023). Residential security: Relevant laws. TruePlookpanya. https://www.trueplookpanya.com/knowledge/content/95648-law-

Li, M., Hasemi, Y., Nozoe, Y., & Nagasawa, M. (2021). Study on strategy for fire safety planning based on local resident cooperation in a preserved historical mountain village in Japan. International Journal of Disaster Risk Reduction, 56, 102081. https://doi.org/10.1016/j.ijdrr.2021.102081

Limakrisna, N. (2023). An analysis of factors influencing reliance and purchasing decision: Case study on real estate business in Indonesia. International Journal of Economics, Business and Management Research, 7(7), 109-120. https://ijebmr.com/uploads/pdf/archivepdf/2023/IJEBMR_1198.pdf

Lissitsa, S., & Kol, O. (2016). Generation X vs. Generation Y-A decade of online shopping. Journal of Retailing and Consumer Services, 31, 304-312. https://doi.org/10.1016/j.jretconser.2016.04.015

Mangmee, C. (n.d.). Motivation and marketing factors influencing purchasing decisions of cinema and e-movie products and services through electronic commerce among consumers in Bangkok. Bangkok University. http://dspace.bu.ac.th/handle/123456789/4422

Mahitthanonth, P., & Deelers, S. (2024). Event marketing and corporate image influencing consumer attitudes and purchase decisions toward condominiums: A case study of Kave Condo. Sripatum Chonburi Academic Journal, 20(3), 94-104. https://so05.tci-thaijo.org/index.php/SPUCJ/article/view/270203

Marston, H. R., & del Carmen Miranda Duro, M. (2020). Revisiting the twentieth century through the lens of Generation X and digital games: A scoping review. The Computer Games Journal, 9(2), 127-161. https://doi.org/10.1007/s40869-020-00099-0

Mentalmateservice. (2024). Maslow’s hierarchy of needs. https://mentalmateservice.com/maslows-hierarchy-of-needs/

Montag, C., Yang, H., & Elhai, J. D. (2021). On the psychology of TikTok use: A first glimpse from empirical findings. Frontiers in Public Health, 9, 641673. https://doi.org/10.3389/fpubh.2021.641673

Naumovska, L. (2017). Marketing communication strategies for Generation Y-Millennials. Business Management and Strategy, 8(1), 123-133. https://doi.org/10.5296/bms.v8i1.10260

Nguyen, N., & Leblanc, G. (2001). Corporate image and corporate reputation in customers’ retention decisions in services. Journal of Retailing and Consumer Services, 8(4), 227-236. https://doi.org/10.1016/S0969-6989(00)00029-1

Nangkaew, S., Khamkhunkaew, P., & Thanitbenjasit, P. (2025). The influence of rational motivation, emotional motivation, page owner credibility, and sales promotion on impulsive buying behavior of clothing via Facebook Live among consumers in Chiang Mai. Journal of Modern Academic Development and Promotion, 3(2), 1193-1220. https://so12.tci-thaijo.org/index.php/MADPIADP/article/view/2569

Pojanee, K. (2018). Key factors in choosing a residential location to avoid disappointment after moving in. DDproperty. https://www.ddproperty.com/

Pojthanabanthing, T. (2016). Factors influencing investment behavior in the stock market of working-age investors in Bangkok [Master’s thesis, Srinakharinwirot University]. http://thesis.swu.ac.th/swuthesis/Man/Thanakorn_P.pdf

Rao, A. (2023). What are public utilities and public services? How do they affect daily life? What you should know before buying a house. PropertyScout. https://propertyscout.co.th/

Ratchawong, W. (1987). Purchasing behavior and brand value perception of condominium consumers of Mankong Housing Company Public Company Limited in Bangkok [Doctoral dissertation, Sukhothai Thammathirat Open University]. http://ir.stou.ac.th/handle/123456789/11940

Rattanasereekiat, S. (2012). Theories of motivation. PMCE Expert. https://pmcexpert.com/-theories-of-motivation/

Rujivechanan, W. (2011). Attitudes and behavioral trends in purchasing real estate near the Saphan Taksin BTS extension project [Master’s thesis, Srinakharinwirot University]. http://thesis.swu.ac.th/swuthesis/Man/Worawan_R.pdf

Rupsung, P. (n.d.). A study of corporate image, brand image, and personal values affecting purchasing decisions of super-luxury houses in Bangkok. Bangkok University. http://dspace.bu.ac.th/jspui/bitstream/123456789/3073/1/pornrat_rups.pdf

Seemiller, C., & Grace, M. (2016). Generation Z goes to college. Jossey-Bass.

Sirikul, C., & Samphanwattanachai, B. (2023). Factors affecting the purchase decision of sleep and stress support supplements among Thai consumers in Bangkok. Rajapark Journal, 17(53), 53-66. https://so05.tci-thaijo.org/index.php/RJPJ/article/view/263482

Slootweg, E., & Rowson, B. (2018). My generation: A review of marketing strategies on different age groups. Research in Hospitality Management, 8(2), 85-92. https://doi.org/10.1080/22243534.2018.1553369

Sricharoen, W. (2016). Factors affecting the decision to purchase homes in housing estates of civil servants and state enterprise employees in Nonthaburi. Bangkok University. http://dspace.bu.ac.th/bitstream/123456789/2010/3/weena_sric.pdf

Thapanapong, O. (2021). The study of factors influencing investor decision to invest in online peer-to-peer lending platforms. Mahidol University. https://archive.cm.mahidol.ac.th/handle/123456789/3909 https://www.academia.edu/download/63308676/IJM_11_04_06320200514-129854-6puhyx.pdf

Tolani, K., Sao, R., Bhadade, P., & Chandak, S. (2020). Money and generations: Financial choices made by Gen X and Gen Y. International Journal of Management, 11(4), 657-672.

Tupimai, P. (2023). Factors affecting the decision to purchase the first home of Generation Y in Bangkok and its vicinity [Independent study, Thammasat University]. Thammasat University E-Thesis Archive. http://ethesisarchive.library.tu.ac.th/thesis/2023/TU_2023_6502031096_18461_28624.pdf

Van den Bosch, A. L. M., de Jong, M. D. T., & Elving, W. J. L. (2005). How corporate visual identity supports reputation. Corporate Communications: An International Journal, 10(2), 108-116. https://doi.org/10.1108/13563280510596925

Wongsuwan, T. (2020). Factors affecting consumers’ purchase decision of a second-hand house in Bangkok [Independent study, Master of Business Administration, Thammasat University].