THE USE OF DHAMMA PRINCIPLES IN PROVIDING PUBLIC SERVICES TO THE PUBLIC THE RAMKHAMHAENG UNIVERSITY AIR-CONDITIONED VANS

Abstract

           The purposes of this research were 1. study the application of Dhamma principles in public service for the public by the Ramkhamhaeng University air-conditioned van, and 2. study the development guidelines for the application of Dhamma principles in public service for the public by the Ramkhamhaeng University air-conditioned van. This research was a quantitative research using a questionnaire to collect data from 228 passengers using the Ramkhamhaeng University air-conditioned van service. The statistics used for data analysis were percentage, mean, and standard deviation, and descriptive statistics. The statistics used for hypothesis testing were regression analysis. The results of the research found that the application of Dana: giving; generosity; charity Piyavaca: kindly speech; convincing speech Atthacariya: useful condect; rendering services; life of service; doing good Samanattata: even and equal treatment; equality consisting in impartiality, participation and behaving oneself property in all circumstances. Considering the suffering of the public as the main principle by providing assistance; and service with unity, providing equal and equal service without discrimination. Applying Dhamma principles in public service would be very beneficial because Dhamma principles emphasize correctness, kindness, and justice, which are important qualities in providing service to the public