Job Involvement in the Problem Solving and Security Operations in the Southern Border Provinces of the Fourth Royal Thai Army Personnel

Abstract

Job involvement of personnel leads to efficient and effective achievement of organizational goal. This present work aims to 1) study the level of job involvement in the problem solving and security operations of the fourth royal Thai army in the southern border provinces 2) compare the level of job involvement based on demographic factors 3) investigate factors that influence job involvement. To gather data, a mixed method was used which includes a questionnaire, focus group discussion, and in-depth interviews involving military personnel from all levels numbering 419, 47, and 6 respectively. Data was quantitatively and qualitatively analyzed and the collective results showed that personnel job involvement is at a high level. Differences in military status showed statistically significant differences in job involvement. A component of work empowerment, i.e. perceived access to opportunity, and four aspects of job satisfaction namely the work itself, coworkers, advancement and compensation have positive influence on personnel job involvement. In addition, the focus group discussions and interviews also showed more factors, i.e. military ideology for their work, organizational commitment and quality of work life that positively influence job involvement. It is thus recommended that to enhance job involvement, the commanders should emphasize the above mentioned factors.