STUDENTS’ SATISFACTION TOWARDS TEACHING AND LEARNING MANAGEMENT AT SUAN SUNANDHA RAJABHAT UNIVERSITY
DOI:
https://doi.org/10.14456/nrru-rdi.2019.48Keywords:
Satisfaction, Instruction, Suan SunandhaAbstract
The purposes of this research were to study and compare satisfaction of student towards instruction at Suan Sunandha Rajabhat University. The comparisons were classified by gender, class level, faculty, and grade point average. The sample was chosen by stratified sampling and separated by faculty amount 413 students. The instrument to collect data was questionnaire with the reliability value at 0.94. Using questionnaire to collect data and statistical methods to analyze data as means, standard deviation, t-test, F-test, and Brown-Forsythe test including Least Significant Difference and Dunnett's T3 test for multiple comparison test at a statistical significance of 0.05. The research finding showed that satisfaction of students towards instruction at Suan Sunandha Rajabhat University as overall were at high level, descending order of mean were the instructor, the curriculum, the instruction, the measurement and evaluation, and the support factor for instruction respectively. In terms of, the hypothesis testing’s result indicates that students with different gender had a different satisfaction towards the curriculum; in addition, students with different class level had a different satisfaction towards overall, the instructor, the support factor for instruction, and the measurement and evaluation. Moreover, students with different faculty had a different satisfaction towards the support factor for instruction; besides, students with different grade point average had a different satisfaction towards overall, the curriculum, the instructor, and the instruction at a statistical significance level of 0.05.
References
Carroll, J. B. (1974). Learning theory for the classroom teacher in G. A. Jarvis (Ed.). Illinois : National Textbook Company.
Laochu, C. (2011). A study of chineses students’ opinions on the international business major, business administration program, taught in Thai at Suan Dusit rajabhat University. A Thesis for Master of Arts degree in Teaching Thai as a Foreign Language, Srinakharinwirot University, Bangkok. (In Thai)
Leelathiraphat, K. (2013). Consumer satisfaction towards products of Kanom Thai Khao Peenong. A Thesis for Master degree in Business Administration, Krirk University, Bangkok. (In Thai)
Likert, R. (1961). New patterns of management. New York : McGraw-Hall Book.
Pawabud, S. (2015). Principles of Education. Retrieved May 3, 2019, from http://www.eledu. ssru.ac. th/sommai/file.php/1/Book_1_.pdf. (In Thai)
Prachuabmoh, A., Khuntiwattanakul, S., Tuemsoongnern, N. & Jantrathip, C. (2011). Satisfaction to study management system general management of science faculty Chandrakasem Rajabhat University. Journal of Chandrakasemsarn, 17(33), 77-86. (In Thai)
Registrar's Office and Academic Service Division of Suan Sunandha Rajabhat University. Number of registered students. Retrieved December 24, 2018, from http://www.reg.ssru.ac.th. (In Thai)
Songthong, D., et al. (2010). The Satisfaction of students in Rajamangala university of technology Suvarnabhumi on learning the intensive preparation in mathematics. Journal of the Association of Researchers, 18(3), 67–79. (In Thai)
Suan Sunandha Rajabhat University. (2016). A handbook for internal quality assurance. Bangkok: Suan Sunandha Rajabhat University. (In Thai)
Supatanasinkasem, A. (2011). The current instructional practices and problems of CSE105 Data structure, field of study software engineer faculty of information technology. Research report. Bangkok: Sripatum University. (In Thai)
Thammasunthon, S. (2012). Systematic education. Retrieved May 3, 2019, from http://media thailand.blogspot.com/2012/05/blog-post_3505.html (In Thai)
Thavakul, J. (2012). The satisfaction with learning of certificate students in commercial first year second year and third year of chacherngsao vocational college. A Thesis for Master of Education degree in Business Education, Srinakharinwirot University, Bangkok. (In Thai)
Tiemkaew, N. (2013). The satisfactions toward the library service quality of academic resource center at Mahasarakham University 2012. Research report. Mahasarakham: Mahasarakham University. (In Thai)
Valaya Alongkorn Rajabhat University. (2010). A handbook for teaching and learning system that focuses on learners as the center of learning. Retrieved May 3, 2019, from http://acad. vru.ac.th/pdf-handbook/Hand_Teacher.pdf. (In Thai)
Vesarat, P. (2004). Principles of Education (Executive training set : Information) (2nd ed.). Bangkok : Golden point. (In Thai)
Wongfak, D. (2010). The opinions of students towards learning management according to curriculum of institutes of physical education in the central region, in academic year 2009. A Thesis for Master of Education degree in Physical Education, Srinakharinwirot University, Bangkok. (In Thai)
Yamane, T. (1973). Statistic: An Introductory Analysis (3rd ed.). New York : Harper & Row.
