Customer satisfaction with the service of Prae Provincial Administration

Abstract

            Subject research Satisfaction of service recipients towards the services of Phrae Provincial Administrative Organization. Objectives to study the level of service recipients' satisfaction towards the services of the Phrae Provincial Administrative Organization. The study found that From the survey on the satisfaction of service recipients with the services of the Phrae Provincial Administrative Organization. From the service recipients of the local government organization, it was found that the overall satisfaction level was the highest (= 4.37). With the highest mean Was at the highest level (= 4.58), followed by equality in service. Were at the highest level (= 4.43) and the environment of the Tambon Administrative Organization. Has the lowest average Is very high (= 4. 16) respectively. The samples used in this research. A total of 260 people were used Accidental Sampling. The tool used in this study was a questionnaire. A questionnaire on the client's satisfaction towards the services of Phrae Provincial Administrative Organization in 5 aspects, the duration of service. The accuracy of the work Equality in service Manners of service personnel And environment of the Phrae Provincial Administrative Organization They are characterized by a five rating scale: most, most, moderate, less and least. Data collection The student collects the data by himself. To carry out data collection by distributing questionnaires And collecting questionnaires from respondents Take the questionnaire to check the correctness and completeness. And processed with statistical packages The statistics used in this data analysis are Frequencies, Percentage, Mean.