Knowledge and Understanding of Customs Procedures on Accompanied Baggage Among Passengers with International Flights at Don Mueang Airport

Abstract

The objectives of the study were 1) to investigate the level of customs procedures knowledge and understanding on accompanied baggage among passengers with international flights at Don Mueang Airport 2) to compare with personal factors the customs procedures knowledge and understanding on accompanied baggage among passengers with international flights at Don Mueang Airport, and 3) to explore the relationship between customs information channels and customs procedures knowledge and understanding on accompanied baggage.

This study is quantitative research with purposive sampling of 324 passengers with international flights at Don Mueang Airport. The data collection instrument was a questionnaire administered. The statistics for analysis consisted of frequency, percentage, mean, standard deviation, t-test, One-Way ANOVA, and Pearson Product Moment Correlation.

The finding shown that 1) passengers with international flights at Don Mueang Airport possessed a moderate level of customs procedures knowledge and understanding on accompanied baggage, 2) the personal factors in terms of age, education, occupation, and average monthly income had differences on customs procedures knowledge and understanding on accompanied baggage, However the personal factors in terms of gender had not differences on customs procedures knowledge and understanding on accompanied baggage at a statistical according to the statistical hypothesis testing, 3) customs information channels were related to the customs procedures knowledge and understanding on accompanied baggage, and the relationship between customs information channels and customs procedures knowledge on accompanied baggage.