Quality of Public Health Services to The People of Singburi Provincial Administrative Organization, Mueang Singburi District, Singburi Province

Abstract

The objectives of this research were (1) to study the quality level of public health services of the Singburi Provincial Administrative Organization and (2) to compare people's opinions on the quality of public health services of the Singburi Provincial Administrative Organization, is classified according to demographic factors. (3) To study problems and guidelines for developing public health services for the people of the Singburi Provincial Administrative Organization. This research applied quantitative methodology, The research area were Mueang Sing Buri District. Sample group were population of public health service recipients in Mueang Sing Buri 140 samples. The data was also gather through questionnaires and analysis and discussion of results according to the specified research objectives by descriptive and inference statistics.

The research results found that (1) the quality of public health services of the Singburi Provincial Administrative Organization, 4 aspects: process/step of service, Service staff Facilities Building side Overall, it was believed that the service level was at the highest level. When considering each aspect, it was found that service staff Number one. (2) demographic factors, including gender, age, and education level Average monthly income They had different opinions on the quality of public health services provided by the Sing Buri Provincial Administrative Organization, Mueang Sing Buri District. Sing Buri Province is no different. Different occupations affect opinions on the quality of public health services provided by the Sing Buri Provincial Administrative Organization was different. (3) Important service problems include: that facilities The location of the bathroom for users is far away. It is number one. Regarding the tight parking space, it is difficult to find parking. As for the guidelines for developing services at Important is the building and location aspect. There are development guidelines that should provide adequate parking for those receiving services. It is number one and second is the facilities. There should be a bathroom that is convenient for users.