แรงจูงใจที่มีผลต่อประสิทธิภาพการปฏิบัติงานพนักงานฝ่ายผลิตของบริษัท ซัมมิท โอโต บอดี้ อินดัสตรี จำกัด The Motivation Factors Affecting Work Efficiency of Production Employees of Summit

Abstract

This study hadfour major purposes: 1) to study motivation factors that affect work efficiency, 2) to study the level of work performance of employees, 3) to compare work performance of employees classified by personal data, and 4) tofind the relationship between motivation factors and work efficiency of production employees of Summit Auto Body Industry Co., Ltd. and the population used in the study was the production employees of Summit Auto Body Industry Co., Ltd. by choosing the sample consisted of 400 people and using questionnaire as a research tool. Data were analyzed by using percentage, mean, t-test, f-test, one-way ANOVA, Pearson correlation, and multiple regression analysis.

          The study revealed that most of the respondents were female, aged between 21-30 years old, earned a bachelor's degree, marital status, received an average monthly income of 10,000-20,000 baht, and have 1-5 years of work experience. The overall picture of the motivation factors of employees was at a very important level. The overall picture of supporting factors of employees was a very important level.  The results of the hypothesis testing of personal factors in the age in terms of work duration affected the work efficiency of production employees of Summit Auto Body Industry Co., Ltd. The overall picture of motivation factors had a relationship with the work efficiency of employees of Summit Auto Body Industry Co., Ltd. was at a medium level in the same direction. The motivation factors in relation to supervisors, career advancement, supporting factors for the future, policy and administration, job security, and supervising methods of supervisors influenced the operational efficiency of employees of Summit Auto Body Industry Co., Ltd.

          Suggestions from the study results were that administrative officers should assign tasks that appropriate to the knowledge and ability of the employees. Develop knowledge and skills in various ways in order to gain expertise in the work performed and work quality. Support and encourage opportunities for growth in the work field to ensure confidence in the work stability. Clearly define the organization structure. Develop effective communication within the organization. Manage the work to be flexible and to streamline operations. The supervisor acts as a good model and listens to problems and gives suggestions on work performance to all employees equally. Organize activities to build relationships with colleagues consistently and continuously in order to create a bond with each other, resulting in love and unity among the group. Set salary rates to suit the position and workload consistent with living conditions. Causing employees to have a good quality of life, resulting in work morale to be effective